Delete your account.
You can delete your GardenBirbs account and the data we hold about it at any time. It is quickest in the app. If you cannot open the app, email us.
In the app
- Open GardenBirbs and make sure you are signed in.
- Open Settings and find the community account section.
- Choose delete my account, then continue.
- Confirm. The app asks you twice.
If you signed in with Apple, also remove GardenBirbs from Sign in with Apple. On your iPhone, open Settings, tap your name, tap Sign in with Apple, choose GardenBirbs and tap Delete.
If you cannot open the app
Write to contact@gardenbirbs.com from the email address you signed up with, and say you want your account deleted. If you signed in with Apple, tell us, and the name shown on your garden. We may ask one question to make sure it is you. We will not delete an account for someone else.
What is deleted
- your public garden
- every post you shared
- the photos, clips and recordings you uploaded
- your kindnesses, the gardens you watch and the gardens you blocked
- your account record
- your sign-in
What you shared leaves public view at once. Copies in storage go after that.
What stays
Your private journal stays on your phone, because it was never ours. Deleting your account does not remove it. Deleting the app from your phone does.
Reports and moderation records stay for as long as we need them to keep the community safe and to meet the law. If you delete your account, your name comes off the reports you made. They are kept so we can deal with appeals and abuse. Nobody can see them in the app.
How long it takes
Deleting in the app starts straight away. If you write to us, we will answer within one month, which is the time the law gives us.
More: privacy notice, support.